CREATING A CHAT BOT THAT PROVIDES ADVICE ON AUTOMATING BUSINESS PROCESSES BASED ON ARTIFICIAL INTELLIGENCE
Keywords:
business process automation, artificial intelligence, chatbot design, natural language processing, workflow optimization, RPA.Abstract
The rapid development of artificial intelligence (AI) and automation technologies has created new opportunities for organizations to optimize their business processes, reduce operational costs, and improve decision-making. Chat bots, powered by advanced natural language models, have become valuable tools for delivering automated consultancy services. This article explores the conceptualization, design, and implementation of a chat bot that provides expert advice on automating business processes. It examines technical architecture, knowledge requirements, user experience design, and ethical considerations. The paper highlights how such a system can support businesses by identifying automation opportunities, recommending relevant AI tools, and providing actionable steps for implementation. The discussion concludes with insights on future enhancements, including adaptive learning and integration with enterprise systems.
